Privacy Policy

Nataraj Broiler (“we”, “our”, or “us”) operates as a registered poultry supply and wholesale distribution business based in Erode, Tamil Nadu. We are engaged exclusively in the lawful distribution of commercially farm-raised poultry products within the regulated food supply chain. We do not trade in wildlife, exotic species, protected animals, or endangered species.

This Privacy Policy explains how we collect, use, and safeguard customer information.

1. Information We Collect

We may collect the following information from customers in the course of legitimate wholesale business transactions:

• Name

• Phone number

• Billing details

• Account and transaction information

This information is collected when customers engage in business transactions with us or communicate through authorized business communication channels, including phone calls and messaging platforms.

2. How We Use Information

Customer information is used strictly for legitimate business purposes, including:

• Processing wholesale orders

• Managing accounts and billing

• Sending invoices, ledger statements, and balance confirmations

• Providing customer support and account-related assistance

We may use secure messaging services, including WhatsApp, solely for structured business communication such as order coordination, billing notifications, and account confirmations. We do not operate a public animal marketplace or conduct wildlife or exotic animal trade through messaging platforms.

3. Data Protection

We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

4. Data Sharing

We do not sell, rent, or trade customer personal information to third parties.

Information may be shared only:

• When required by applicable laws or regulatory authorities

• For legitimate accounting, compliance, or statutory requirements

5. Customer Rights

Customers may contact us to:

• Review their account details

• Request corrections to their information

• Seek clarification regarding how their data is used